FAQs

Office hours: Monday to Friday 10 am to 4 pm (Find an Answer even when we're closed)
How do I Login to my Account?

Here's how.....

If you purchased a lesson or package online.

  • Go to easyasdta.com.au
  • Login in using the email address & password you created.

If you purchased via our office or a payment plan

  • Go to easyasdta.com.au
  • Click "Login"
  • Click "Forgot Your Password " 
  • Enter your email address & Mobile No. as provided to us when you originally booked.
  • Enter the Verification Code you receive.
  • Create your new password.
  • Book online 24 hrs a day, 7 days a week.

 Please don't hesitate to contact us if you have any questions or difficulties.

! PLEASE LET US KNOW YOUR PREFERRED MOBILE FOR REMINDERS IF YOUR ACCOUNT DOES NOT HAVE A MOBILE NUMBER ATTACHED !

Click here if you wish to go  to the login page.

HOW DO I ???

Book A Lesson

  • Click Bookings.
  • Select your suburb. 
  • Select your trainer.
  • Click on a green "Book Now" slot.
  • Follow the onscreen information.

Cancel a lesson

  • Click on your  profile name 
  • Select "My Profile"
  • Select "My Bookings"
  • Click the x next to the booking you wish to cancel

Reschedule a lesson

Firstly  you need to 

  • Cancel the lesson. ( see above)
  • Book the new lesson date and time. ( see above )

Change my Pick Up Address

To ensure we are fully informed of any  address changes and that they are still in each Trainer's operating area.

  • Cancel the existing lesson.
  • Book the lesson for the same date and time with the new pick up address.

What Days and Times do you offer Lessons?

Training Hours for most suburbs are...    

  • Monday to Friday 7 am to 7 pm     
  • Saturday 7 am to 5 pm.     
  • Sunday and Public Holidays  - Closed.

I bought Vouchers but when I try to Book it asks me to pay again.

  • Check that the vouchers bought match the vehicle type you are trying to book eg You may be trying to book Manual lessons but you accidentally purchased Auto Vouchers or Vice Versa.
  • Check that the purchase is not as money in Your account.
  • Check that you are logged into the correct account ( especially if you have more than one family member on tha account)

 What Is the 3 for $99.00 Deal? 

  •  The introductory 3 for $99 Deal is part of a Commonwealth Government funded Road safety Initiative called Keys2Drive. 
  •  You book you 1st one hour lesson online. 
  •  Before you can book the FREE lesson ( usually the 2nd lesson) you need to provide us with a FREE Lesson ID . 
  •  This ID can be obtained at https://www.keys2drive.com.au/learners/create 
  •  For more information about Keys2Drive go to https://www.keys2drive.com.au/about-the-free-lesson
  •  Once you have obtained this ID you can give it directly to your trainer or ring our Central Office on 1300 977 310

I was supposed to receive an email but I haven't received it.

If you have a hotmail.com, live.com, outlook.com or bigpond.com or Apple email account please check you junk or spam mail.

These email providers regularly put our emails in your junk or spam folder. 

How do I register for Keys2Drive?

Go to https://www.keys2drive.com.au/learners/create

I've Registered for Keys2Drive...How do I book the lesson? 

Keys2Drive lessons need to be booked directly with you trainer or by calling our Central Booking Office on 0753224800

Due to requiring the Keys2Drive Free Lesson ID number, the 2nd and 3rd lesson of the package cannot be booked online.

I've booked the 1st lesson of the 3 for $99 Introductory Package but can't book the other 2 lesssons?

Keys2Drive lessons need to be booked directly with you trainer or by calling our Central Booking Office on 0753224800

The 2nd and 3rd lesson of the package cannot be booked online.

This also applies if either of these 2 lessons were cancelled for any reason. they can only be rebooked via our office or your trainer.

I need to book my driving test, How do I do it?

The best way to book your test is to let us do it for you.

This guarantees that your vehicle and trainer are available for your test booking date and time.

It also give you access to times and dates not available to the public.

To send us an online booking application please click here.

How do I book a Driving Test? 

To have EasyAs Driver Training Book a Driving Test on your behalf please click here to complete an online application form.

When I try to book lessons for the Package I purchased I get asked for payment again?

This usually occurs in one of the below scenarios. 

 You have purchased a Lesson and Test package which requires us to still book your test with Queensland Transport and Main roads. 

(To send us all the information we need please click here.) 

 You have accidentally purchased a Manual Vehicle package and are trying to book Auto or Vice Versa.

I Purchased a Lesson and Test Package but I can't book the test with my trainer?

When you purchased a lesson and test package NO booking has been made with Queensland Transport and Main Roads unless you have already booked the test yourself. 

We strongly recommend you DO NOT book the test personally but allow our office to do it on your behalf. 

This guarantees that we have a trainer and vehicle available for the booked Date and Time. 

There are No additional Fees for this service (Government Fees and Test day Fees still apply) 

We will book the test for you with Queensland Transport and Main Roads. 

To do this you need to submit a Test booking application by Clicking Here. 

This provides us with all the information we need to book the test on your behalf. 

You will not be able to book a test package via our online booking service.  This is to ensure that everything runs smoothly on the day of your test our office runs various checks very thoroughly by verifying test details and checking trainer availability when scheduling these packages.

What is a Test Booking fee?

The government test booking fee of $61.57 (as at 1 July 2021) is charged by Queensland Transport for you to book a driving test. 

This secures a date and time and an examiner for your practical driving test. 

Can you pick me up from or drop me off at school and/or work?

Yes, we can pick up from home, work or school & drop off at these locations as well, as long as these are within your trainers service area. 

Please make these arrangements in advance with your instructor.  

I have booked my own test - do I need to supply my own car for the test?

Yes, you must bring a safe, suitable vehicle to use for your driving test. 

It must be registered & in a roadworthy condition as per Queensland Transport health and Safety Requirements. 

If you don't have a suitable vehicle please contact our office to arrange car hire and/or book a lesson & test package.

Can't find the Answer?

Click Here to Go to the Contact Us page.
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